Tuesday, February 17, 2015

Raging Bulls



I had a 3-hour lunch with a friend the other day. It’s not that we ordered a lot of food, nor that the service was especially slow. We don’t even know each other that well. But we talked on and on. We do have things in common. We work in the same field, for example. But more importantly, and what kept us talking for hours, was the fact that we’ve both had the experience of working for bully bosses.

I’ve had my share of difficult bosses. I don’t mean demanding bosses; I’ve had a few of those, too, but they are not the problem. Bully bosses are more than demanding. They are unfair, unreasonable, and often unpredictable. They might be very smart and good at thinking on their feet, but they lack empathy and emotional maturity. They are poor managers and can be manipulative, Machiavellian, and represent the penultimate Mean Girl (or Mean Guy). Undeterred egos and ambition are also common characteristics, as is an overdeveloped sense of superiority.

Judging by the amount of literature devoted to dealing with bully bosses, the stories my lunch mate and I exchanged with each other are hardly unique. An article in Forbes Women Magazine puts it this way:

“The simple truth is that bully or tyrant bosses can be found in abundance. Unfortunately, the majority can't legally be institutionalized. Many should not be bosses.”

Seen from the outside, bully bosses can be a fascinating study in contrasts. I had a bully boss who could be remarkably articulate and astute, and come off as quite caring in some instances. Or she could be verbally abusive, throw tantrums, and contradict herself in ways that left staff, and the occasional important visitor, quite dumbfounded. Being in the line of fire of these displays was not only disconcerting, and at times humiliating, but also incredibly destabilizing for the whole organization. It instilled fear and avoidance even among the most senior and well-respected members of management. It also discouraged frank discussion and exchange.

For people who are not in a position to just tell the boss to “take this job and shove it” or more simply say, “you need help” and quietly walk away, dealing with bully behavior can take a huge toll on their physical and mental health. Because we don’t live in the scripted world of clever TV shows or William Wilder films, most of us can’t come up with the snappy retort or cool response that would help us glide over bully remarks with wit and agility.  Instead, we do things like babble, go silent, or say things we later regret. And in some ways, this is the most insidious part about bully bosses – how they push us beyond the boundaries of normal professional behavior into darker areas of avoidance, deceit, self-doubt, and other such things that don’t do anyone any good.

Because the problem is so rampant, there’s no shortage of advice in the press and online on how to deal with the bully boss. This may help survive the onslaught, but it doesn’t really resolve the issue. The best solution is to get out from under a tyrannical supervisor either by quitting, transferring to a new reporting line, or having the person in question leave or move to a different position. Sometimes, horrible bosses do get their due; they get fired, demoted, or as happened to one over-the-top-boss for whom I worked, publicly embarrassed in a major media story. Occasionally, they get promoted away or hired by unsuspecting new employers.

One positive side effect of working for a bully is that it can build solidarity among those on the receiving end of the unreasonable behavior. I still get together with a group of colleagues that bonded nearly 20 years ago in such circumstances. And over the years, I have forged far closer connections with colleagues in the face of subsequent bully bosses than I would have otherwise.

But even in the best-case scenarios, the imprints of abuse from bully bosses run deep. Recovery takes time. It takes a measure of realignment, a move to a saner working environment, and the occasional long lunch.


Tuesday, February 3, 2015

Encounters with Urban Livestock


 

One of the things I have to watch for when I’m out on my daily walks with the dog is cow pies. There is a certain irony to this, considering that I spent several months last year traveling to remote parts of Africa to find indigenous African cattle. Now I run into them in our neighborhood.

Though we live in a fairly densely populated part of Nairobi, it is not at all unusual for us to encounter herds of cattle. We also come across goats, sheep, chickens, and even the occasional camel. One day, the dog and I stumbled across two little piglets rooting around in the ditch. They did not seem to be accompanied by anyone and did seem to be thoroughly enjoying themselves. The dog was mystified.

Encounters with urban livestock are hardly unusual in Nairobi, as they are a primary source of wealth, livelihood, and food for its poorest residents. Exact figures for the numbers of farm animals living within city limits are hard to come by, though estimates suggest they are far higher than expected by policymakers and members of the general public. Most city livestock keepers are tucked away in informal settlements (aka slums), where they are totally ignored by official counts and services. So you can imagine how difficult it is to get a read on real numbers.

The first major study of urban agriculture in Kenya was undertaken in 1985 by the Mazingira Institute, which concluded that there were about 1.4 million heads of livestock being raised in urban parts of Kenya, worth some 3 million dollars in assets. Since then, the number of people living in Kenya’s city slums has more than doubled. So, we can presume that the growth in urban livestock has followed a similar pattern. In fact, more recent research by the Mazingira Institute suggests the raising of livestock in urban centers is increasing faster than the rate of urbanization.

Because of their need to graze and penchant for the green grasses found along the edges of city streets, cattle are fairly ubiquitous in both commercial and residential neighborhoods of Nairobi. As you can imagine, this creates some interesting traffic issues. But luckily, the bazillion-page Kenya Driving Code has this covered:

First, the code defines the term “cattle” to avoid any confusion. Interestingly, the definition includes not only oxen, bulls, and cows but also horses, camels, mules, asses, sheep, goats, and swine. There’s nothing about chickens.

Second, it describes how “cattle” should be given the right of way:

Section 52. Signals and signs to be obeyed
·       The driver of a vehicle shall at all times—when any person in charge of any cattle raises his hand or in any manner gives a signal to stop, forthwith stop his vehicle and keep it stationary for as long as it is reasonably necessary.

Finally, it outlines the penalties for failing to “forthwith stop” in the presence of “cattle”.  These include a fine of up to 50,000 Kenya Shillings (about US$540) or 6 months of prison on a first conviction. A repeat offense can result in a 70,000 Shilling (US$760) fine or 1-year prison term, along with the potential of 2-year driving license suspension.

The steepness of these fines does not correlate with much appreciation for the benefits and values of urban livestock. According to people who research these things, urban livestock are largely viewed in policy and practice as dirty, unsafe, and decidedly unmodern. Federal and local rules tend to be stacked against citified farm animals due to concerns about waste, disease, and traffic accidents. The result is that most urban livestock keepers function off the record and without the benefit of modern sanitation, veterinary care, refrigeration, water, or electricity.

In spite of this, studies show that urban livestock have a hugely beneficial effect, especially in terms of child nutrition. They offer a source of protein and nutrients that are otherwise largely lacking from the traditional subsistence diet of ugali (a sort of corn meal) and chopped greens.

And for the more industrious keepers, urban livestock can provide a hefty source of income that would be otherwise unattainable. Public Radio International’s The World Program featured a story in 2013 about a woman named Regina Wangari who raises chickens, rabbits, and goats in one of the Nairobi slums, earning $1,000 per month from the sale of chicks, eggs, and meat – a truly phenomenal sum.

While her success may be exceptional, her strategy is not. Which is why I expect the sight and sounds of urban livestock will continue to enrich the colors of our daily experiences out and about on the roads of Nairobi.